Shipping policy

Shipping Policy

Shipping Times:

  • USA Orders: 5-10 business days

  • International Orders: 10-20 business days (depending on location)
    (Shipping times may vary due to holidays, customs, and other factors outside our control.)

Processing Time:

  • Orders are processed within 1-3 business days.

  • Once shipped, you’ll receive a tracking number via email.

Shipping Costs:

  • Free Shipping on orders over $50

  • Flat rate shipping of $4.90 for orders under $50

Delays & Lost Packages:

  • We’re not responsible for delays due to customs or carrier issues.

  • If your package is lost or not delivered after 30 days, reach out to us at [support@soul-strive.com], and we’ll help sort it out.

Customs & Import Fees (for international orders):

  • Buyers are responsible for any customs or import taxes that may apply.

Wrong Address Disclaimer:

  • Double-check your address before placing an order. If you entered the wrong address, contact us ASAP. We can’t guarantee changes after processing.