Shipping policy
Shipping Policy
Shipping Times:
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USA Orders: 5-10 business days
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International Orders: 10-20 business days (depending on location)
(Shipping times may vary due to holidays, customs, and other factors outside our control.)
Processing Time:
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Orders are processed within 1-3 business days.
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Once shipped, you’ll receive a tracking number via email.
Shipping Costs:
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Free Shipping on orders over $50
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Flat rate shipping of $4.90 for orders under $50
Delays & Lost Packages:
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We’re not responsible for delays due to customs or carrier issues.
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If your package is lost or not delivered after 30 days, reach out to us at [support@soul-strive.com], and we’ll help sort it out.
Customs & Import Fees (for international orders):
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Buyers are responsible for any customs or import taxes that may apply.
Wrong Address Disclaimer:
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Double-check your address before placing an order. If you entered the wrong address, contact us ASAP. We can’t guarantee changes after processing.